Terms of Service

1. Agreement to terms

These Terms of Service ("Terms") govern your access to aedeum.com(the "Site") and your relationship with Aedeum("we", "us", "our") when you browse the Site, submit an enquiry, or engage us for professional services. By using the Site, you agree to these Terms. If you are entering into a project on behalf of a company, you represent that you have authority to bind that organisation.

If you do not agree, do not use the Site. For paid engagements, a separate statement of work, proposal, or contract ("Project Agreement") may apply. Where a Project Agreement conflicts with these Terms, the Project Agreement prevails for that project.

2. About Aedeum

Aedeum is a digital studio and product company. We design and build websites, AI systems, brand identities, mobile applications, and operational software for clients globally. We also develop and operate our own ventures. Built For Life reflects our intent to build durable products and client work that holds up over time.

3. Use of the Site

You agree to use the Site only for lawful purposes. You must not:

• Attempt to gain unauthorised access to our systems, accounts, or data;
• Introduce malware, scrape the Site excessively, or disrupt its operation;
• Use the Site to harass, defame, or infringe the rights of others;
• Submit false, misleading, or spam enquiries;
• Copy, reproduce, or exploit Site content without our written permission.

We may suspend or restrict access to the Site at any time for maintenance, security, or abuse prevention.

4. Information on the Site

Content on the Site (including service descriptions, pricing guides, case studies, demos, and articles) is provided for general information. It does not constitute legal, financial, or professional advice. Portfolio items marked as studio demos or concepts are illustrative unless explicitly stated as live client deployments.

We aim to keep information accurate but do not warrant that all content is complete, current, or error-free. Pricing shown is indicative; final fees are confirmed in writing before work begins.

5. Enquiries and discovery

Submitting a contact form, audit request, or email does not create a client relationship or obligation to deliver work. We will assess fit, scope, and availability before issuing a proposal. Discovery calls are complimentary unless otherwise stated.

Free website reviews are provided in good faith as a limited Loom-style walkthrough. They are opinions based on information visible at the time and are not a guarantee of rankings, revenue, or technical outcomes.

6. Professional services

6.1 Scope and proposals

Services are delivered according to a written Project Agreement that defines scope, deliverables, timeline, fees, assumptions, and client responsibilities. Verbal commitments are not binding until confirmed in writing.

6.2 Client responsibilities

You agree to:

• Provide timely feedback, content, credentials, and approvals;
• Ensure you have rights to materials you supply (copy, logos, images, data);
• Designate a single point of contact for decisions;
• Pay invoices according to agreed terms.

Delays caused by late client input may extend timelines and, where agreed, incur additional fees.

6.3 Change requests

Work outside agreed scope requires a change request. We will quote additional time and cost before proceeding unless you authorise a small adjustment within an agreed tolerance.

6.4 Subcontractors and tools

We may use employees, contractors, and third-party tools (hosting, AI APIs, design software, etc.) to deliver services, provided we remain responsible to you under the Project Agreement.

7. Fees, payment, and taxes

Unless otherwise stated in your Project Agreement:

• Deposits: projects over approximately $1,000 USD or £800 GBP typically require 50% upfront and 50% on delivery;
• Retainers: billed monthly in advance for ongoing work;
• Invoices: due within 14 days of issue unless specified otherwise;
• Late payment: we may pause work after reasonable notice if invoices remain unpaid;
• Taxes: quoted fees exclude VAT, GST, and similar taxes unless stated. You are responsible for applicable taxes in your jurisdiction.

Card, bank transfer, or other payment methods will be specified on your invoice. You are responsible for any transfer fees charged by your bank.

8. Intellectual property

8.1 Client deliverables

Upon full payment of all fees due for a project, you receive ownership or a licence (as specified in your Project Agreement) to final deliverables created specifically for you, excluding our pre-existing tools, libraries, templates, and general know-how.

8.2 Our pre-existing IP

We retain all rights to methodologies, code libraries, design systems, internal tools, and know-how developed before or independently of your project. We grant you a licence to use embedded components only as part of the delivered solution.

8.3 Third-party materials

Fonts, stock assets, plugins, APIs, and licensed software may be subject to third-party terms. We will flag material third-party costs or licence requirements in your proposal.

8.4 Portfolio rights

Unless you notify us in writing before delivery that specific work must remain confidential, we may display non-sensitive deliverables and project descriptions in our portfolio, case studies, and marketing after public launch or with your approval.

9. Confidentiality

Each party will treat non-public business, technical, and financial information received from the other as confidential and use it only to perform the project. Confidentiality does not apply to information that is public, independently developed, or lawfully obtained from a third party without restriction.

We may disclose confidential information if required by law, with notice where legally permitted.

10. Warranties and disclaimers

We warrant that services will be performed with reasonable skill and care consistent with industry standards for a studio of our size and specialism.

Except as expressly stated in a Project Agreement, the Site and services are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee specific business results (traffic, revenue, rankings, or uptime of third-party platforms). AI-generated outputs may require human review; you are responsible for how you deploy AI features in regulated or high-risk contexts.

11. Limitation of liability

Nothing in these Terms excludes liability that cannot be excluded under applicable law (including death or personal injury caused by negligence, or fraud).

Subject to the above, our total aggregate liability arising from or related to the Site or any Project Agreement (whether in contract, tort, or otherwise) is limited to the greater of: (a) the fees you paid us for that project in the 12 months before the claim; or (b) one hundred pounds sterling (£100).

We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, goodwill, or business interruption, even if advised of the possibility.

12. Indemnity

You will indemnify and hold us harmless from claims, damages, and reasonable costs arising from: (a) materials or instructions you provide; (b) your use of deliverables in breach of law or third-party rights; or (c) your misuse of the Site, except to the extent caused by our breach of these Terms or a Project Agreement.

13. Termination

Either party may terminate a Project Agreement as specified therein. If you terminate without cause after work has begun, you will pay for work performed and committed costs to the termination date. We may terminate immediately if you materially breach payment or confidentiality obligations and fail to remedy within 14 days of written notice.

Provisions that by nature should survive (payment, IP, confidentiality, liability limits, and governing law) survive termination.

14. Force majeure

Neither party is liable for delay or failure to perform due to events beyond reasonable control, including natural disasters, war, terrorism, labour disputes, widespread internet outages, or government actions, provided the affected party notifies the other promptly and uses reasonable efforts to resume performance.

15. Governing law and disputes

These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles. The courts of England and Wales have exclusive jurisdiction, except that we may seek injunctive relief in any competent jurisdiction to protect intellectual property.

Before formal proceedings, we encourage you to contact contact@aedeum.com so we can attempt to resolve disputes in good faith.

16. General

• Entire agreement (Site): these Terms, together with applicable Project Agreements and our Privacy Policy, form the basis of your relationship regarding the Site;
• Severability: if any provision is unenforceable, the remainder stays in effect;
• No waiver: failure to enforce a provision is not a waiver;
• Assignment: you may not assign your rights without our consent. We may assign to an affiliate or successor in connection with a business transfer;
• Language: these Terms are written in English. Translated versions are for convenience only.

17. Contact

Questions about these Terms: contact@aedeum.com